Shipping Policy

Order Processing

All orders are processed within 1-3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly longer. If there is a significant delay in processing your order, we will contact you via email.

Shipping Destinations

We currently ship to:

Netherlands
Germany
France

If your country is not listed, please contact us before placing your order.

Shipping Options

Standard Shipping

Cost: Free
Estimated Delivery: 4-5 Business Days

Insured / Express Shipping

Cost: €4.95
Estimated Delivery: 2-3 Business Days

Delivery estimates begin after the order has been processed and dispatched.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information where available.

Please allow up to 48 hours for tracking updates to appear.

Delivery Delays

Delivery times are estimates only and are not guaranteed.

Delays may occur due to:

Carrier service disruptions
Severe weather conditions
Customs clearance procedures
Public holidays
High seasonal demand
Circumstances beyond our control

Claverflun is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Information

Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.

We are not responsible for orders delivered to incorrectly entered addresses.

If you notice an error in your shipping information, please contact us as soon as possible at info@claverflun.com.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

Please include:

Your order number
A description of the issue
Photos of any damage, if applicable

We will investigate the matter and work toward an appropriate solution.

Customs, Duties and Taxes

Orders shipped internationally may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated.

Contact Information

If you have any questions regarding shipping, please contact us:

Claverflun
Dreams Inkoop en Verkoop V.O.F.
Regentendam 4
4908AS Oosterhout
Netherlands

Email: info@claverflun.com
Phone: +31 6 1234 5678

KvK Number: 80852033